Trainbooks address

 




It's easy to order.  

Three steps:

1) Simply e-mail me (Kevin Farrell) at farrells4@comcast.net and tell me what you're going to buy
along with your mailing address.

Or call: (978) 387-4997(USA Only)

(978) 663-8464 (International customers)
Or
FAX to (978) 663-8464
(Note: we cannot fax back to you outside of the USA and Canada,
so include an e-mail or mailing address for reply, if you have a question).


2)
Add shipping cost to payment


Shipping in the USA
is $10 for the first book ($1 ea additional book.... max shipping fee is $12 in USA)

Shipping is still free for orders over $100 in the continental USA, Shipped Media Mail (Book Rate).
Insurance is $3.00 extra!

International shipping: Air Mail only

If ordering from Canada (Air Mail), include a minimum of $13 for the first book, $3 each for additional book
 
Overseas (Air Mail) shipping costs are $43.00 for first book(flat rate), $5.00 each additional book.
Insurance:  Buyer assumes liability for items if they are lost in shipment unless you purchase insurance.
The Post Office does a great job (however to be safe, we can insure your overseas shipment for a slight additional cost).

Please note when you reserve out of print book(s),
payment is expected here in ten (10) days,
otherwise books are returned to the catalog and are available for other purchasers.



3) Send payment (include shipping costs)

Payment accepted: Personal checks or money orders made out to Kevin T. Farrell (in US Dollars). Checks must be clearable by a U.S. bank. Include a copy of your order with your check or money order.

We Now Take Credit Cards! MasterCard; Visa and Discover only!

Figure out what you owe and contact us at 978-387-4997 so we can process your transaction.

Do not send credit card info through an email!


We also accept PayPal, so you can use your credit cards. I prefer PayPal money transfer as PayPal e-Checks will delay the process as they must clear before I can ship items.

Go to PayPal web site, www.paypal.com Figure out how much you owe including shipping, and MA. sales tax (6.25%) if applicable.

Our E mail address for PayPal use is farrells4@comcast.net. You must have an E Mail address to use PayPal.

Once you have completed the PayPal transaction also E Mail us an order of what you are buying with a shipping address.

Please include shipping. Massachusetts residents add 6.25% state sales tax.


Mail personal check or postal money order to:

Kevin T. Farrell 
P.O. Box 282
North Billerica, MA.
01862



THANK FOR YOUR BUSINESS!

-- Kevin T. Farrell

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RETURN POLICY

When you buy new books or videos, they may be returned within 30 days of shipping date, only if the plastic wrappings are intact and unbroken or if they come unwrapped,
there should be no marks, tears or writing.  A refund will be issued, less a 10% restocking charge.  Shipping charges are not refundable.
Used books and videos are not returnable, except where they were damaged in shipping, see Damage Policy below.  


Damage Policy
If your order arrives damaged, please save all wrappings and package materials.  Do not return anything to me until you receive an authorization.  
Send me an e mail or a letter to the PO Box and I will give you a special address to ship to.  The PO Box cannot receive packages.  


If the parcel was shipped through UPS, then it will be picked up by UPS after I file a damage claim form.
 
If UPS packages are returned through the United States Post Office, this voids the UPS claim and no refund or replacement can be made.


If your package was shipped through the United States Post Office and you bought Insurance, I will send you an authorization with instructions and an address to ship to. 
Buyer assumes liability for United States Post Office shipments if no insurance was purchased.

Thanks,  Kevin T. Farrell